What customers usually want to know
Can't find your question? Send us a message. We usually reply the same business day.
Do I need internet access at the venue?
No. The photo booth works completely offline. Photos are stored locally with encryption and automatically uploaded to the cloud as soon as the connection is restored. Only QR sharing requires internet access at that time.
Does photoboothsoftware.eu work with my own photo booth and printer?
Usually, yes. Any PC, tablet or Raspberry Pi with a webcam or DSLR capture will work. You can print through the Windows print dialog, our print server agent or CUPS, including with DNP, Citizen, Mitsubishi and HiTi photo printers.
Can I use a different design for each event?
Yes. Design start screens and photo strips with drag and drop, publish a version and assign it to a photo booth or specific session. You can also assign designs in bulk using a date filter.
How does the start button work?
The photo booth works with a standard USB button that is recognised as a keyboard. No driver required. Tapping the screen is always available as a backup.
How much does photoboothsoftware.eu cost?
Hospitality plans start at 39 euro per month for one fixed photo booth. Rental plans start at 49 euro per month for one photo booth and go up to 299 euro per month for unlimited use. Try everything free for 7 days and cancel monthly. White-label pricing is available on request.
Can I use my own branding?
Yes. With white label, MADA Tech disappears completely. Use your own logo, colours, sharing page and, if required, your own domain. Your guests and customers will only see your brand.
What about GDPR compliance?
Consent is recorded on the photo booth, you set your own retention period and guests can request deletion through the sharing page. All data is stored on servers in Europe.
What happens if the photo booth freezes during an event?
The kiosk lock and watchdog return the photo booth to the start screen within seconds, even after a power failure. You will receive a notification in the admin area and can restart it remotely.
Have another question about your setup?
Tell us briefly what you have in mind and we will honestly let you know whether photoboothsoftware.eu is the right fit.
Set up your first session tonight
Create your own environment in two minutes, connect your photo booth and get started. Cancel monthly, or try it free for seven days first.