What customers usually want to know

Taking and printing photos continues to work without internet. Sharing and payments become available again as soon as the connection is restored. Photos are stored locally with encryption and automatically uploaded to the cloud once the connection is restored.

Usually, yes. Any PC, tablet or Raspberry Pi with a webcam or DSLR capture will work. You can print through the Windows print dialog, our print server agent or CUPS, including with DNP, Citizen, Mitsubishi and HiTi photo printers.

Yes. Design start screens and photo strips with drag and drop, publish a version and assign it to a photo booth or specific session. You can also assign designs in bulk using a date filter.

The photo booth works with a standard USB button that is recognised as a keyboard. No driver required. Tapping the screen is always available as a backup.

Hospitality starts at 39 euro per month for one fixed booth. Rental starts at 29 euro per month with Lite (one booth, media stays local) and 49 euro per month with Start for one booth with cloud storage, rising to 299 euro per month for Fleet with up to 15 active booths. Larger fleets are available through Enterprise with a custom quote. Try everything free for 7 days without payment details and cancel monthly. White-label is included with Hospitality Total, Rental Pro and Rental Fleet.

Yes. With white label, MADA Tech disappears completely. Use your own logo, colours, sharing page and, if required, your own domain. Your guests and customers will only see your brand.

Consent is recorded on the photo booth, you set your own retention period and guests can request deletion through the sharing page. All data is stored on servers in Europe.

The kiosk lock and watchdog return the photo booth to the start screen within seconds, even after a power failure. You will receive a notification in the admin area and can restart it remotely.

Fleet is for professional rental companies running multiple booths on the standard MADA Booth platform, up to 15 active booths. Enterprise is for larger fleets, fixed installations and organisations that need custom integrations, central deployment, extra technical support or volume licensing.

Yes. MADA Booth handles large, centrally managed installations. Large fleets go through Enterprise, so we can define the right infrastructure, integrations, rollout strategy and support together.

Lite is the entry-level rental plan: one booth for 29 euro per month. You can take, print and share photos on-site, but media is not stored in the cloud. Photos and videos stay locally on the photo booth, and you copy them yourself. This means there is no online gallery, remote sharing or automatic backup. Need those features? Upgrade to Rental Start or higher with one click.

Media is stored in the cloud for 30 days by default. After that, it is automatically deleted. Session data and statistics are retained, but the files are removed. Your account shows exactly how much storage you are using, which media is the oldest and when it will be deleted.

Yes. Plans with cloud storage let you add a longer retention period: 90, 180 or 365 days. For Enterprise, we create a custom retention agreement.

No. The cloud is designed for sharing media with guests and clients, not as a permanent archive. Always keep your own copy of important files. After deletion, technical recovery from backups may still be possible for around 14 days, but this is not guaranteed.

If you cancel a plan with cloud storage, you can download your media while your account is still active. If you switch to Lite, no new media will be uploaded to the cloud and existing cloud media will be deleted after the retention period. Make sure you download anything you want to keep in time.