Terms and conditions

1. Definitions

Supplier: MADA Tech, registered at Lauwers 9, 9405 BL Assen, Chamber of Commerce number 88935361, publisher of photoboothsoftware.eu. Customer: the company that takes out a subscription. Software: the web environment, photo booth applications, agents and related services. Guest: the visitor who starts a photo session at one of the customer's photo booths.

2. Applicability

These terms apply to all offers, subscriptions and services provided by the supplier. The customer's purchasing terms are expressly rejected unless otherwise agreed in writing.

3. Subscription and trial period

A subscription starts when a workspace is created or a quote is accepted. The seven-day trial is free with no obligation and requires no payment details. It ends automatically and does not convert into a paid subscription. After the trial, the customer chooses and activates a plan.

4. Right of use

The client receives a non-exclusive, non-transferable right to use the software for the number of booths included in the package. The software may not be copied, reverse engineered or resold under another name, except through the white-label and sub-rental modules included in the selected package.

5. Prices, invoicing and payment

All prices are per month and exclude VAT. Payments are processed through Stripe by card or automatic SEPA direct debit. iDEAL is available for customers in the Netherlands. Invoices are available in the admin portal. If a payment fails, a reminder will be sent. If payment remains outstanding, the supplier may block access to the platform and connected photo booths until full payment is received.

A discounted offer, such as fifty percent off for the first three months, only applies when a subscription is taken out immediately with payment details and cannot be combined with other promotions.

6. Term, changes and cancellation

Subscriptions run monthly. After the first month, you can cancel at the end of the current billing period via the management environment or by email. Upgrades take effect immediately and the difference is charged pro rata. Downgrades take effect from the next billing period. Amounts already paid are non-refundable.

7. Availability and maintenance

The supplier aims for 99,5 percent availability per calendar month for the online environment, excluding scheduled maintenance. Taking and printing photos continues to work without an internet connection. Sharing and payments become available again as soon as the connection is restored. Whenever possible, maintenance is performed outside evenings and weekends.

8. Support

Support is provided in Dutch on working days between 9.00 and 17.00 by email and telephone. Issues occurring during an event are given priority. Support does not include hardware repairs or on-site work unless agreed separately.

9. Hardware

Each package is a software subscription. The photo booth, camera, printer, button and network equipment are not included. Hardware can be supplied separately on a quotation basis and is subject to the manufacturer's warranty terms.

10. Customer obligations

The customer is responsible for providing a suitable booth, power supply, network connection and proper setup, keeping login details confidential and informing guests about the use of their photos. The customer may not use the software for unlawful, offensive or criminal purposes.

11. Data and privacy

The customer is the data controller for photos and guest data. The supplier processes this data solely on the customer's instructions. The relevant arrangements are set out in the data processing agreement, which forms part of these terms and conditions. Data is processed within the European Union.

12. Intellectual property

All rights to the software, designs, documentation and brand names remain with the supplier. Photos, logos, templates and customer data provided or generated by the customer remain the property of the customer.

13. Liability

The supplier's liability is limited to the amount paid by the customer for the subscription during the three months preceding the event that caused the loss. Liability for consequential loss, lost revenue, missed savings and loss of image files is excluded. This limitation does not apply in cases of intent or deliberate recklessness.

14. Force majeure

Force majeure includes, in any event, outages at hosting providers, internet or power failures, cyberattacks and government measures. If a force majeure event continues for more than thirty days, either party may terminate the agreement without liability for damages.

15. Termination and data export

After termination, the environment will remain accessible for thirty days to export photos and data. After that, the data will be permanently deleted, except for data the supplier is legally required to retain, such as invoices.

16. Changes to the terms and conditions

The supplier may amend these terms and conditions and the prices by giving at least thirty days' notice. If a price increase exceeds the standard indexation, the customer may cancel the subscription as of the effective date.

17. Governing law

This agreement is governed by Dutch law. Disputes will be submitted to the competent court in the Northern Netherlands district, Assen location.

Contact

MADA Tech, Lauwers 9, 9405 BL Assen. Email info@madabooth.nl, phone +31 592 700221. Chamber of Commerce no. 88935361, VAT ID NL004673080B98.